Shipping Policy

Shipping Time:- It generally takes 24-48 Hours to ship the product after confirmation. It may take more time to ship in case of any Natural issues like Rain , Holidays etc. Our team will try to pack the products in a best way and assign it to appropriate courier service for faster delivery. You can expect your order to be delivered to you in 2-5 business days in major cities and 4 to 9 business days for other location.

There will be an option for the customer to choose the delivery mode of the goods:

  1. Transport Service
  2. Courier Service

Shipping Charges in case of Transport Service:

  1. The shipping charges of the order is calculated Cartoon wise i.e.

    a. Rs. 250 per cartoon of Size (59cm x 50 cm x 61 cm) [length x breadth x height]

    b. Rs. 350 per cartoon of size (92 cm x 58cm x 63cm) [length x breadth x height]

  2. The Shipping charges will be calculated after the order has been placed by the customer and it will be communicated separately via Whatsapp or call as per the cartoons used to pack the order safely.
  3. After booking the goods, the Transport Receipt will be shared to the customer via Whatsapp or call, which will have to be paid by the customer when the goods reach the respective city.

Shipping Charges in case of Courier System:

    If the customer chooses to place the order via Courier the Shipping Charges will be calculated automatically as per the weight of the goods purchased and the pin code entered by the customer.
  1. These charges will be added to the total during checkout.

Note:

  • If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including shipping charges.
  • If you cancel part of the order, shipping charges will not be refunded.
  • If you return an order delivered to you, original shipping charges will not be refunded.
  • To ensure the On Time delivery, please make sure all the provided shipping details like Shipping Address, Postal Pin Code and Phone Number are correct. Please try to mention the landmark your address.
  • Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer care immediately at +91 8178520647 on Whatsapp or mail us at shreerastogibrothers@gmail.com.